Your online support begins here. This section is designed to give you the tools you need to help yourself.
 
Accounts Support
 
 
Accounts Support Answer
Payment Methods
Payments can be made by credit card.

We accept Mastercard, Visa, Amex and Diners. You can also set your account to automatically debit from a nominated credit card.

Pay over the phone with your credit card

Emil the Accounts Department on accounts@discountdomains.com.au.

Pay by Direct Debit

DiscountDomains now offers automatic debit from a nominated credit card account. Direct debit is available on your account now. Please email Accounts to establish this on accounts@discountdomains.com.au.

Pay by electronic transfer

You can pay your invoice through electronic transfer.

Company Name : DiscountDomains
Bank : St. George Bank
BSB : 112-879
A/C : 1467 28061

Pay by cheque or money order

We still accept cheque and money order payments. You can post a cheque made payable to IntaServe Pty Ltd to:

Accounts Department
DiscountDomains
PO Box Q1114
QVB, NSW 1230 Australia

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Update my personal informations
If you want to replace the personal informations with a new contact, update your personal informations in here.

1.
Press My Account button at the top of www.discountdomains.com.au.
2.
Press Manage my entire account button from the 2 options.
3.
Type your Account Reference and Password to login to your account.
4.
Select Update My Personal Info from billing info.
5.
Now you can update Your Personal Informations.
6.
Press Submit Changes.

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Password Recovery
If you lost your [Account Reference] password......

1.
Go to https://commandcentral.com.au/accountintaface/login/login.asp
2.
Type your Account Reference, then press Get Accress Information.
3.
Our support team will send password to your primary email address shortly.


If you lost your [a dot .au domain name - .com.au, .net.au, .org.au, .id.au, .asn.au] password......

1.
Go to https://commandcentral.com.au/webforms/intaserve/manage/index.asp
2.
Press [Lost Password? Click here to recover]
3.
Follow the informations.
4.
Our support team will send password to your primary email address shortly.

If you lost your [gTLD domain name - .com, .net, .org, .biz, .info, .mobi] password......

1.
Go to https://commandcentral.com.au/webforms/intaserve/manage/index.asp
2.
Lodge our support ticket with your details to get your password.
3.
Our support team will send password to your primary email address shortly.

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