Your online support begins here. This section is designed to give you the tools you need to help yourself.
 
Email Support
 
 
Email Support Answer
Incoming Mail Server

The incoming mail server mail.yourdomain.extension
(example. mail.discountdomains.com.au)

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Outgoing Mail Server (SMTP)

If you already have an existing Internet Connection with your ISP, then you should use the SMTP server provided by your dial up provider for sending email.

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WebMail Address

If your email hosting package setup before 1/8/2006,

Your web mail address http://mail.yourdomain.extension:8383
(example. mail.discountdomains.com.au:8383)

If your email hosting package setup after 1/8/2006,
Your web mail address http://mail.yourdomain.extension
(example. mail.discountdomains.com.au)

or you can type your domain name in here to search your webmail.

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Before you proceed please make sure that you have already created this 'user' via DiscountDomains WebMail following the instructions that were emailed to you when your service was set up.

Establishing a new account on Outlook Express

1.
From the Tools menu, choose Accounts.
2.
Select the Mail tab.
3.
Select the Add Button then Mail formthe drop down menu.


You are then prompted via the Outlook Express Wizard
4.
Your Name
5.
Your email adress. This takes the form of username@your-domain-name.com
6.
Email Server names:
Incoming Mail is: mail.your-domain-name.com
Outgoing Mail is either: mail.your-domain-name.com or your existing ISP mail settings

Example: domain name is express-meals.com.au
Incoming Mail is: mail.express-meals.com.au
Outgoing Mail is: mail.express-meals.com.au

7.
Log On Information.
Account Name: username@domain-name.com.au
Note: (the user name is always the full email address that you are logging into)
Password: Your password


8.
Finish

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Netscape Mail Setup

Before you proceed please make sure that you have already created this 'user' via DiscountDomains WebMail following the instructions that were emailed to you when your service was set up.

Establishing a new account on Netscape

1.
Setup Wizard
Start Netscape. From the menu bar, select Edit then Preferences.



Under Preferences, select Identity and enter your details into the name and address fields.


2.
Mail Servers
Click Mail Servers. Enter the outgoing mail (SMTP) server and username, and click the Add button. If you have an Internet Connection with an ISP, then you should use ISP outgoing mail server's setting here.


3.
Account Name and Password
Mail Server Properties: Enter the details for the incoming mail server, ensuring that Server Type is selected as POP3 Server. For convenience, you may want to activate the Remember Password checkbox, activate the Check for mail every 15 minutes, and activate the Automatically download any new messages !



4.
That's it !
Click OK to finish setup.

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Eudora Mail Setup

Before you proceed please make sure that you have already created this 'user' via DiscountDomains WebMail following the instructions that were emailed to you when your service was set up.

Establishing a new account on Eudora

1.
In Users Tab, use right click to select "New" for adding new email account in Eudora.


2.
Select "Create a brand new email account" radio button, and click "Next"


3.
Type in your "Personality Name" for displaying



4.
Type in your personal information


5.
Type in your email address, for example: username@yourdomain.com


6.
Type in your email address, it is important that you will type in using format of "username%yourdomain.com@yourdomain.com" for your login Name (and don't tell me it is weird, heheh! just because its settings with Eudora. Thanks!)


7.
Outgoing Mail Server: if you have an internet connection with an ISP, it is usually set to that provided by your ISP.


8.
Incoming Mail Server: type in "mail.yourdomain.com", and select "POP" radio button.


9.
Success!: click "Finish" to complete wizard settings.

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